πŸ“ž 020 4615 4655 βœ‰οΈ Info@propertycompliancelondon.co.uk πŸ“ East Ham, London E6 2JA
πŸ• Mon–Sat: 8am–7pm | Sun: 9am–5pm (Urgent only)
πŸ“‹ General ⚑ Electrical πŸ”₯ Gas πŸš’ Fire 🏑 Energy πŸ“ž Booking
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General Compliance Questions

What qualifications do Property Compliance London's engineers hold?
Our network includes Gas Safe registered engineers, NICEIC and NAPIT approved electricians, Elmhurst accredited Domestic Energy Assessors, and NEBOSH / IFSM qualified fire safety specialists. Every engineer is fully qualified for the specific certification they carry out.
Which London boroughs do you cover?
We cover all London boroughs and the surrounding M25 area. For properties further outside London, we can usually still help via our trusted subcontractor network, though additional travel charges may apply.
Can I save money by bundling multiple safety certificates?
Yes. Many clients book Gas Safety, EICR, EPC and Fire Risk Assessments together for the same property visit. Bundling reduces the number of separate site visits required, which can help reduce overall costs and disruption to tenants. Ask our team for a combined quote.
Who is responsible for ensuring a property is compliant?
Responsibility for complying with safety legislation lies with the "Responsible Person" for the premises β€” typically the landlord, freeholder or managing agent. We provide the inspections and accredited documentation needed to support and evidence that compliance, but the legal duty itself remains with the Responsible Person.
How will updated property safety legislation affect my obligations?
UK property safety legislation is periodically reviewed and updated. We recommend referring to official guidance published on GOV.UK for the most current requirements, and our team stays up to date with regulatory changes to ensure the certification we provide reflects current standards.
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Electrical Safety (EICR)

Is a 5-year EICR mandatory for all London landlords?
Yes. Landlords are required to have a valid Electrical Installation Condition Report (EICR) for their rental properties, renewed at least every 5 years, or sooner if recommended by the inspecting engineer. A copy must be provided to tenants and to the local authority if requested.
What happens if my EICR identifies a fault?
If remedial work is required, this will be clearly noted in your report with a classification code indicating urgency. Landlords are generally required to address any urgent (C1 or C2) issues within 28 days, or sooner if specified by the engineer.
How long does an EICR inspection take?
For a standard domestic property, an EICR inspection typically takes between 1 and 3 hours, depending on the size of the property and number of circuits. Digital certification is usually issued within 24–48 hours of the inspection.
Do I need PAT testing as well as an EICR?
An EICR covers the fixed wiring and electrical installation of a property, while PAT Testing covers portable appliances (kettles, microwaves, lamps, etc). Furnished rental properties and commercial premises often require both for full compliance.
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Gas Safety Certificates (CP12)

How often do I need a Gas Safety Certificate?
Landlords with gas appliances in a rental property must have an annual gas safety check carried out by a Gas Safe registered engineer, with a CP12 record issued each time and a copy provided to tenants within 28 days of the check.
What is the penalty for missing a Gas Safety renewal?
Failing to maintain a valid Gas Safety Certificate can result in significant fines, invalidate landlord insurance, and may affect your ability to serve certain eviction notices. It can also pose a genuine safety risk to tenants, which is why we recommend booking renewals well ahead of the expiry date.
Do commercial properties need a Gas Safety Certificate too?
Yes, commercial properties with gas appliances β€” including restaurants and food premises β€” require regular gas safety checks (sometimes referred to as a CP42 for commercial catering equipment). We provide both domestic CP12 and commercial gas safety certification.
Can you service my boiler at the same time as the gas safety check?
Yes, we offer boiler diagnostic checks and servicing alongside gas safety inspections. Get in touch by phone or email for a free quotation tailored to your boiler and property type.
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Fire Risk Assessments

How often is a Fire Risk Assessment required for HMOs?
Fire Risk Assessments should be reviewed regularly β€” typically annually, or sooner if there are significant changes to the property, occupancy, or following any fire safety incident. Under the Regulatory Reform (Fire Safety) Order 2005, the Responsible Person must ensure the assessment remains suitable and sufficient at all times.
How often should emergency lighting be tested?
Emergency lighting should be function-tested monthly (a brief visual check) and undergo a full duration test annually to confirm it operates correctly for the required time during a power failure. We can carry out and certify these tests as part of a wider fire safety package.
What does a Fire Risk Assessment actually cover?
A Fire Risk Assessment identifies fire hazards, evaluates the people at risk, and reviews existing fire safety measures such as escape routes, detection systems, signage and extinguishers. It results in a written report with any recommended actions, helping the Responsible Person meet their legal duties.
Do I need fire door certificates for my property?
Fire doors in communal areas, HMOs and certain commercial properties typically need to meet specific fire-resistance standards and be properly certified. We offer fire door certification covering 1–3 doors, with additional doors priced individually.
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Energy Performance Certificates (EPC)

When is my EPC due for renewal?
An Energy Performance Certificate is typically valid for 10 years. You'll need a new EPC whenever a property is marketed for sale or let, or once your current certificate has expired β€” whichever comes first.
What EPC rating do rental properties need to achieve?
Minimum Energy Efficiency Standards (MEES) require most rental properties to meet at least an EPC rating of E. There has been ongoing discussion of future minimum standards rising further, so it's worth checking current GOV.UK guidance or asking our team for the latest position when booking your assessment.
How long does an EPC assessment take?
A typical domestic EPC assessment takes around 45–60 minutes on site, depending on the size and layout of the property. Your certificate is usually issued within 24–48 hours afterwards.
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Booking & Working With Us

How do I book an inspection?
You can book by calling us on 020 4615 4655, messaging us on WhatsApp at 01472 801140, emailing Info@propertycompliancelondon.co.uk, or filling in the quote form on our Contact page. We'll confirm availability and arrange a convenient appointment time.
Can you contact my tenants directly to arrange access?
Yes, subject to your approval, our office team can liaise directly with tenants or site managers to arrange a convenient inspection time β€” saving you the back-and-forth of coordinating access yourself.
How quickly can I get an urgent safety audit for my portfolio?
For larger portfolios or urgent situations, call us directly to discuss your timeframe. We offer same-day appointments where possible during the week, and limited urgent Sunday availability between 9am and 5pm.
How will I receive my certificate?
All certificates and reports are issued digitally by email, usually within 24–48 hours of the inspection taking place. This makes it easy to forward documentation to tenants, letting agents or local authorities when required.
Do you offer services outside the M25?
Yes. Properties outside the M25 are covered through our trusted subcontractor network. Rates may differ slightly from our standard London pricing β€” get in touch for an accurate quote based on your property's location.

Still Have a Question?

Our team is on hand to answer anything not covered here β€” get in touch and we'll get back to you as quickly as possible.

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Property Compliance London
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